Important Covid-19 Information

Identifying DPU

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Be aware of scams.  When in doubt call customer service at 803-268-4050.

 How to Identify DPU Workers

In Person

  • We travel in DPU-marked vehicles.
  • Carry company ID badges with photo.
  • Wear official DPU  logoed uniforms.
  • We only enter homes to light gas pilot lights (by request).

 We Never

  • Collect money or financial information in the field.
  • Ask for identification or social security cards in the field - only by your request for service in our office.
  • Enter homes to perform electric, water, gas or other repairs and service work.

 On the Phone We Never

  • Ask you to settle balances with prepaid debit cards.
  • Ask you to verify financial information or full SSN.
  • Ask you to reply to an e-mail or visit a web page to re-enter your bank account, bank card or SSN.

We only take electronic payment through our website - 

Need Assistance? 
Our customer service representatives are here to help. 
How can we help you?    803-268-4050