Important Covid-19 Information

Identifying DPU

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Be aware of scams. When in doubt call customer service 803-268-4050 

 How to Identify DPU Workers

In Person

  • We travel in DPU-marked vehicles
  • Carry company ID badges with photo
  • Wear official DPU  logoed uniforms
  • We enter homes to light gas pilot lights (by request)

 We Never

  • Collect money or financial information in the field
  • Ask for identification or social security cards
  • Enter homes to perform electric service work

 On the Phone We Never

  • Ask you to settle balances with prepaid debit cards
  • Ask you to verify financial information or full SSN
  • Ask you to reply to an e-mail or visit a Web page to re-enter your bank account, bank card or SSN

Need Assistance?
Our customer service representatives are here to help.
How can we help you?    803-268-4050