How to Identify DPU Workers

Be aware of scams.  When in doubt call customer service at 803-268-4050.

In Person

• We travel in DPU-marked vehicles.
• Carry company ID badges with photo.
• Wear official DPU  logoed uniforms.
• We only enter homes to light gas pilot lights (by request).

 We Never

• Collect money or financial information in the field.
• Ask for identification or social security cards in the field - only by your request for service in our office.
• Enter homes to perform electric, water, gas or other repairs and service work.

 On the Phone We Never

• Ask you to settle balances with prepaid debit cards.
• Ask you to verify financial information or full SSN.
• Ask you to reply to an e-mail or visit a web page to re-enter your bank account, bank card or SSN.

We only take electronic payment through our website - www.orbgdpu.com 

Need Assistance? 
Our customer service representatives are here to help. 
How can we help you?    803-268-4050