“We are pleased to announce that effective 10-01-2019, the Department of Public Utilities has entered into an operating agreement with the Bull Swamp Rural Water Company, Inc. to provide billing, payment and other operating functions for the Bull Swamp customers.  DPU looks forward to serving Bull Swamp Water customers.” Click here for more information.

Identifying DPU

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Be aware of scams. When in doubt call customer service 803-268-4050 

 How to Identify DPU Workers

In Person

  • We travel in DPU-marked vehicles.
  • Carry company ID badges with photo.
  • Wear official DPU  logoed uniforms.
  • We only enter homes to light gas pilot lights (by request).

 We Never

  • Collect money or financial information in the field.
  • Ask for identification or social security cards in the field - only by your request for service in our office.
  • Enter homes to perform electric, water, gas or other repairs and service work.

 On the Phone We Never

  • Ask you to settle balances with prepaid debit cards.
  • Ask you to verify financial information or full SSN.
  • Ask you to reply to an e-mail or visit a web page to re-enter your bank account, bank card or SSN.

We only take electronic payment through our website - 

Need Assistance? 
Our customer service representatives are here to help. 
How can we help you?    803-268-4050