Identifying DPU

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Be aware of scams. When in doubt call customer service 803-268-4050 

 How to Identify DPU Workers

In Person

  • We travel in DPU-marked vehicles.dreamstime_s_90342271
  • Carry company ID badges with photo.
  • Wear official DPU  logoed uniforms.
  • We enter homes to light gas pilot lights (by request).

 We Never

  • Collect money or financial information in the field.
  • Ask for identification or social security cards.
  • Enter homes to perform electric service work.

 On the Phone We Never

  • Ask you to settle balances with prepaid debit cards.
  • Ask you to verify financial information or full SSN.
  • Ask you to reply to an e-mail or visit a Web page to re-enter your bank account, bank card or SSN.

Need Assistance? 
Our customer service representatives are here to help. 
How can we help you?    803-268-4050

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