“Attention DPU customers, please be advised that there are salesman in many area neighborhoods who are representing themselves as affiliated with DPU, and are trying to sell solar panels.  DPU has not contracted with any outside source for the promotion of solar power.  DPU believes that solar power is a very important renewable energy source, and is proud that a component of the energy purchased by DPU is generated by solar.  We advise all customers to fully investigate any solar company before purchasing, and if there are any questions, please call our electric division at (803) 268-4204.  DPU, your hometown utility source since 1898.”

Identifying DPU

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Be aware of scams. When in doubt call customer service 803-268-4050 

 How to Identify DPU Workers

In Person

  • We travel in DPU-marked vehicles
  • Carry company ID badges with photo
  • Wear official DPU  logoed uniforms
  • We enter homes to light gas pilot lights (by request)

 We Never

  • Collect money or financial information in the field
  • Ask for identification or social security cards
  • Enter homes to perform electric service work

 On the Phone We Never

  • Ask you to settle balances with prepaid debit cards
  • Ask you to verify financial information or full SSN
  • Ask you to reply to an e-mail or visit a Web page to re-enter your bank account, bank card or SSN

Need Assistance?
Our customer service representatives are here to help.
How can we help you?    803-268-4050