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Natural Gas

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To report a natural gas outage or natural gas related problem call our Operations Dispatcher
803.268.4100
We are here around the clock to
service your utility needs.


 


 

 

Natural Gas Division of the Department of Public Utilities...

has a rich 50 plus year history serving the Orangeburg area safely and efficiently. Because of quality service, low rates and customer satisfaction, we can take pride in knowing our jobs, are "jobs well done".

Our natural gas distribution system consists of over 323 miles of 2" to 10" diameter mains. We are able offer to industrial customers firm, interruptible and transportation rates at a competitive basis.

The Gas Division of the Department of Public Utilities serves approximately 10,000 residential, commercial, and large industrial customers with clean, abundant and energy efficient natural gas.

Natural Gas History

In 1955, the original natural gas system for the City of Orangeburg was completed. Later, the decision was made to extend the gas system into the suburban areas and today serves the towns of Cordova and Rowesville. The gas system consists of 323 miles of pipeline, distributing more than 2.3 billion cubic feet of natural gas per year to approximately 10,000 meters.

The natural gas purchased by the Department of Public Utilities comes from Louisiana, Texas, the Gulf of Mexico and LNG Importation Terminal at Elba Island near Savannah, GA.. It travels over approximately 1500 miles of interstate pipeline and is delivered to Orangeburg by Carolina Gas Transmission.

The Gas Division owns and operates a propane-air peak shaving plant. At this facility liquid propane is stored to be used on cold winter nights when natural gas is curtailed or purchases are limited.

The Department of Public Utilities Natural Gas Division offers some of the lowest gas prices of any gas system in South Carolina. We encourage people who are living in areas where natural gas is available but are using propane or electricity to call us for a comparison. We think we can save you money.

The Department of Public Utilities Natural Gas Division is currently comprised of 12 employees. All of our employees take pride in their jobs and strive to help the customers in the most efficient ways possible.

Natural Gas Safety

DPU's responsibility to maintain natural gas lines ends at our meter, and although we do not maintain any natural gas lines beyond the meter, we are still committed to the safety of all our customers. For this reason we want to make sure that customers are aware of the need to inspect and maintain their buried fuel lines. We are directed by federal law to notify all customers of the following:  

  • Customer-owned buried natural gas piping should be periodically inspected for leaks, and if the piping is metallic, it should also be inspected for corrosion. This inspection should be performed by a qualified plumber or HVAC Technician.
  • Any unsafe conditions which are found should be repaired.
  • When digging near buried gas piping, the piping should be located in advance by calling 811 and the digging should be done by hand.

KNOW WHAT TO LOOK (OR SMELL) FOR!

To insure your safety, natural gas is injected with a distinct odor which immediately alerts you to the presence of gas. The odor, often compared to the smell of rotten eggs, is present in such concentrations that, in the unlikely event of a leak, gas can usually be detected well before it is considered hazardous. In any case, if you ever smell natural gas and suspect a leak, you should take the following steps:
     

  DO NOT:
*Operate a flashlight
*Use a telephone
*Turn electrical switches or other electrical equipment on or off
*Strike a match or lighter
DO:
*Open windows to increase the ventilation
*If odor persists, immediately leave the house and call
    DPU (803) 268-4100 from a neighbor's phone.